Frequently Asked Questions
Everything you need to know about your Sammvaad experience.
What is the typical delivery timeframe for my order?
We typically process orders within 1-2 business days. Domestic shipping usually takes 3-7 business days, while international shipping can take 10-15 business days depending on the location.
How can I track my shipment?
Once your order is dispatched, you will receive an email and SMS with a unique tracking ID and a link to our courier partner's portal to monitor your package in real-time.
What is your return and exchange policy?
We offer a 7-day return and exchange policy for all unworn garments with original tags intact. Simply visit our Returns Center to initiate a request.
How do I ensure I choose the right size?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements against a well-fitting garment you already own for the best fit.
Which payment methods do you accept?
We accept all major credit and debit cards, UPI, net banking, and popular digital wallets. Cash on Delivery (COD) is also available for select pin codes within the country.
Are the colors of the products accurate on the website?
We strive to display product colors as accurately as possible. However, due to variations in monitor settings and studio lighting, slight differences in shade may occur.