Returns & Exchanges
At Sammvaad, we strive to ensure your fashion journey is seamless, offering a hassle-free 15-day return and exchange policy for all unworn and unwashed apparel. We are committed to providing you with the perfect fit and style to express your unique voice.
Initiate Request
Log into your Sammvaad account, navigate to 'My Orders', and select the items you wish to return or exchange within 15 days of delivery.
Quality Inspection
Ensure the garments are in their original condition with all tags attached and the invoice included for our team to verify the return eligibility.
Free Doorstep Pickup
Once your request is approved, our courier partner will arrive at your address within 48 hours to collect the package at no additional cost.
Refund or Exchange
After a successful quality check at our warehouse, we will process your full refund to the original payment method or ship your new exchange item immediately.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing